Frequently Asked Questions (FAQs)
1. How Do I Place an Order?
Select your desired style on the product page, click “Add To Cart,” and follow the straightforward steps to finalize your order. We’ll prepare and notify you once your order is dispatched!
2. What is the Shipping Timeline for My Order?
Orders are usually dispatched within 3 to 5 business days, with an additional 3 to 5 business days for delivery.
3. Why Isn’t My Tracking Number Working?
It might take 1-2 days for tracking numbers to be recognized by the carrier’s system. In rare cases, carriers might misplace orders. If the tracking isn’t updated after a few days, please reach out to the carrier directly.
4. What Should I Do if My Order is Late?
If your order hasn’t arrived within 10 business days from dispatch, contact our support team; we’re here to help!
5. Which Payment Methods Are Accepted?
We accept Visa, MasterCard, American Express, and Discover cards, as well as PayPal.
6. When Will My Card Be Charged?
Your card is charged immediately upon order confirmation.
7. How Secure is My Personal Information?
We employ industry-leading standards to safeguard your personal information. During payment, your card details are encrypted using secure socket layer (SSL) technology, ensuring a safe transaction. We only use your card information for the transaction and do not store it afterward.